Does MindFriend use AI in my care?

No. Every therapist on MindFriend is an independent human professional. Your therapist is a real person, and therapy is never provided by AI — MindFriend does not offer AI-only therapy in any form.

MindFriend is a technology marketplace. Independent professionals provide the clinical service and remain responsible for clinical decisions, records, safeguarding and professional obligations. AI plays no part in that clinical work: it does not make clinical decisions, does not diagnose you, and does not decide or shape your treatment. Those decisions sit with your therapist, not with software.

Where MindFriend does use AI, it is only for non-clinical help — finding your way around the platform, search assistance and admin — not your clinical care.

Any AI you interact with on MindFriend is disclosed, human-led and not a replacement for licensed professionals.